Pick a package. Launch in weeks.
AI Automation for Healthcare Operations
Choose the level of automation that fits your practice today — scale as you grow.
Built for healthcare workflows • HIPAA-aligned systems • Human-in-the-loop support
Clear pricing. No surprises.
Choose the Package That Fits Your Practice
Compare what’s included in each plan. Every package comes with human oversight and healthcare-appropriate safeguards.
Basic
Basic – AI Receptionist
AI Receptionist
- 24/7 call handling
- Appointment booking
- Call routing & escalation
$997 setup / $297/mo
Ideal if you want to reliably capture every call and booking without changing your existing systems.
Start with a focused receptionist automation and add agents later as you grow.
Most Popular
Standard
Standard – AI Employee Team
AI Employee Team
- AI Receptionist
- AI Patient Scheduler
- Multi-channel communication (phone/SMS/email)
$1,497 setup then $497/mo
Our recommended starting point for practices that want end-to-end, proactive patient communication.
Book your onboarding call after checkout so we can tailor workflows to your practice.
Enterprise
Enterprise – Custom AI Systems
Custom AI Systems
- Custom AI agent builds
- Advanced routing & integrations
- Dedicated onboarding & strategy support
Starting at $3,297 setup then $897/mo
Start with a complimentary workflow audit so we can map out your highest-impact automations.
No obligation. We’ll review your patient journey, routing, and systems before recommending a build.
How Our AI Agents Work
Medalyo agents sit between your patients and your existing systems, handling routine communication while keeping your staff in control.
- Understands patient intent from calls, SMS, and email
- Follows pre-approved workflows and decision trees
- Documents interactions and updates your systems
- Escalates to your team when something needs a human
Every workflow is designed with healthcare-appropriate language, clear escalation rules, and logging to support your internal policies.
What Happens After You Sign Up
- Audit — Review intake, routing, and risks.
- Build — Configure agents, connect systems, and set guardrails.
- Launch & Improve — Test, monitor, and refine automation.
What We Automate — and What We Don’t
Medalyo focuses on operational workflows so your clinical team can focus on care.
What We Automate
- Call routing & intake
- Scheduling & rescheduling
- Reminders & pre-visit instructions
- Internal notifications & task handoffs
What This Is NOT
Medalyo does not replace your clinicians or provide medical judgment.
- Not a replacement for clinicians.
- No medical diagnoses or treatment decisions.
- For emergencies, call 911.
For medical emergencies, patients are clearly instructed to call 911 or go to the nearest emergency room.
Not Sure? Book a Free Workflow Audit
We’ll recommend the right package.
Frequently Asked Questions
If you have questions that aren’t covered here, we’re happy to walk through details on a quick call.
How does the AI handle after-hours calls?
The AI Receptionist provides basic practice info, gathers caller details, and can book or reschedule appointments; emergencies are directed to 911.
What happens if the AI isn’t sure how to respond?
If uncertain, the AI follows escalation rules — transferring to on-call staff, capturing a detailed message, or directing callers to approved resources.
Is this HIPAA compliant?
Yes — the system uses HIPAA-aligned safeguards such as access controls and encryption, and we can review compliance with your team.
How long does setup take?
Most Basic and Standard setups go live in 2–4 weeks; Enterprise implementations may take longer depending on integrations.
Will my staff need training?
Yes — we provide a single training session and reference materials so most staff are comfortable quickly.
Can we upgrade plans later?
Absolutely — you can upgrade or add features as your practice grows.
What systems do you integrate with?
We integrate with major practice management systems, phone providers, and messaging platforms; we'll confirm specifics during onboarding.
Operational automation tools — not medical advice.
For medical emergencies, call 911 or go to the nearest emergency room.
We are HIPAA-aligned and support your data-security and compliance programs.
Medalyo builds AI-powered workflows for modern clinics — from first call to follow-up.
© 2026 Medalyo LLC | All rights reserved
Phone: +1-754-547-5742, +1-973-277-3019
Address: Coral Ridge Drive, Coral Springs 33071
Email: [email protected]